bbtaka's Privacy Policy
Your personal information is completely safe with us — this policy clearly explains how we collect, use, and protect your data.
This Privacy Policy ("Policy") applies to the bbtaka platform and the website https://bbtaka.cam ("Site"). When you use our Site, register an account, or use our services, you are considered to have accepted the terms of this Policy.
bbtaka places the highest importance on the privacy of players in Bangladesh. Our goal is to keep your personal information secure and to inform you with complete transparency about how it is used. Please read this policy carefully, and if you have any questions, contact our support team.
Data Collection — What Information We Collect
We may collect two types of information from you — information you provide directly, and information collected automatically while you use the Site.
1.1 Information You Provide
During account registration and use of our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Current address
- Identity verification documents (copy of national ID card or passport)
- Payment information — bKash, Nagad, or Rocket account number
- Transaction details and history
1.2 Automatically Collected Information
When you visit the Site, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Page visit time and session duration
- Referrer URL and click patterns
- Cookie and session data (see details below)
Purpose of Data Use
bbtaka uses your personal information only for the purposes listed below. We never sell your information to third parties.
2.1 Account Management
We use your information to complete the registration process, verify your account, and ensure secure login. Date of birth is required for age verification — only those aged 21 or above may use our services.
2.2 Financial Transaction Processing
Your payment information is used to verify details during deposits and withdrawals, prevent fraud, and ensure secure payments.
2.3 Customer Support
Your information is needed to resolve your issues quickly and to communicate with our support team. Our 24/7 live chat service is available in Bengali.
2.4 Security and Fraud Prevention
We monitor transactions and detect suspicious activity to prevent unauthorized access, fraudulent activity, and money laundering.
2.5 Service Improvement
Analytical data is used to improve the performance of the Site, add new features, and enhance your experience.
2.6 Legal Obligations
We may be required to provide information in response to requests from relevant authorities in order to comply with applicable laws and regulations.
Security Measures for Your Information
bbtaka uses modern technology and practices to ensure the security of your personal information.
3.1 SSL Encryption
All data transmission on our Site is protected by SSL (Secure Sockets Layer) encryption. This ensures that all information exchanged between your browser and our server is sent in a fully encrypted state.
3.2 Limited Access
Only authorized personnel can access your personal information. Those who can view the data are bound by strict confidentiality agreements.
3.3 Password Protection
Your account password is stored using a hashed method — meaning our staff cannot see your actual password.
Data Sharing with Third Parties
bbtaka never sells your personal information to third parties for commercial purposes. However, information may be shared in a limited way in the following cases:
4.1 Payment Processors
Necessary information is shared with the relevant payment gateway companies to process bKash, Nagad, Rocket, and bank transfers. These companies follow their own privacy policies.
4.2 Technology Service Providers
Limited information may be shared with selected technology partners for server management, software maintenance, and Site infrastructure operations. These partners are bound by strict confidentiality agreements.
4.3 Legal Obligations
We may be required to provide information in response to court orders, lawful requests from government authorities, or requirements under applicable law.
4.4 Business Transfers
User information may be transferred in the event of a business merger or acquisition. If such an event occurs, we will provide notice in advance.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies. Cookies are small text files stored in your browser that improve your experience when visiting the Site.
5.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and operate the core functions of the Site.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect usage statistics about the Site to help improve our services.
5.2 Cookie Control
You can disable cookies by changing your browser settings. Please note that disabling cookies may cause some features of the Site to not work properly.
Your Rights Regarding Your Information
You have certain important rights regarding your personal information. To exercise these rights, contact our support team.
6.1 Right to Know
You have the right to know what information we hold about you. Upon request, we will provide you with details of the information we hold about you.
6.2 Right to Correction
If any information we hold about you is incorrect, you may request a correction. We will verify and correct it as quickly as possible.
6.3 Right to Deletion
In certain circumstances, you may request the deletion of your personal information along with the closure of your account. However, due to legal obligations, some information may need to be retained for a specified period.
6.4 Right to Object to Data Processing
You may object to marketing communications or specific data processing. We will consider your request appropriately.
Data Retention Period
We retain your information only for as long as necessary or as required by legal obligations.
- Information for active accounts is retained until the account is closed.
- Transaction records may be kept for a specified period after account closure for legal compliance.
- Analytical data may be anonymized and retained for an extended period.
- Log files are kept for a limited period for security purposes.
Protection of Minors
bbtaka's services are intended only for those aged 21 or above. We do not intentionally collect any personal information from minors.
Age is verified at the time of registration. If we believe that information from a minor has been added to our system by mistake, we will immediately close that account and delete the associated information.
Policy Changes and Updates
bbtaka reserves the right to amend this privacy policy at any time. If significant changes are made to the policy, we will:
- Update the date on this page.
- Attempt to notify registered users via email.
- May display a notice on the Site.
If you continue using the Site after changes are made, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.
Contact for Privacy Matters
If you have any questions, comments, or complaints about this privacy policy, please contact us through the following:
24/7 support in Bengali — chat directly from the Site
[email protected]
We typically respond within the same day
Your privacy is very important to us. We take every request seriously and try to respond as quickly as possible.
For information on responsible gaming, please visit our Responsible Gaming page.